Car Laboratory

Returns & Exchanges

Our return policy ensures your satisfaction

30-Day Return Policy

You may return most items within 30 days of delivery for a full refund or exchange. Items must be in the same condition as received.

Condition Requirements

Returned parts must be unused, in original packaging, and include all accessories. We reserve the right to refuse returns that do not meet these conditions.

Defective or Incorrect Parts

If you receive a defective or incorrect part, please contact us within 7 days. We will arrange a replacement or full refund including return shipping costs.

Return Process

To initiate a return, contact our customer service team with your order number and reason for return. We will provide a return authorization and shipping instructions.

Refund Timeline

Refunds are processed within 5-10 business days after we receive and inspect the returned item. The refund will be issued to your original payment method.